Privacy Policy

Your privacy matters. BillFixr was built to protect your personal and medical information with care, transparency, and respect.

We collect:

• Medical bills and documents you upload
• Contact information (name, email, phone)
• Payment details (for paid services)
• Usage data (analytics, device info)

We use your information to:

• Review and negotiate your medical bills
• Communicate with you
• Improve our platform
• Process payments
• Maintain security and compliance

We never sell your data.

BillFixr is not a covered entity, but we follow HIPAA-aligned practices:

• Encryption in transit and at rest
• Strict access controls
• Confidential handling of PHI
• Secure deletion procedures

We may share your information only when necessary:

• With healthcare providers during negotiation
• With secure third-party vendors
• When required by law

We use cookies to improve your experience. You can disable cookies in your browser settings. See our Cookie Policy for details.

You can:

• Request a copy of your data
• Ask us to delete your data
• Update your information
• Opt out of marketing communications

privacy@billfixr.com